Tips For Thriving in Today’s Economy
Even as some of the nation’s largest companies this week cut tens of thousands of jobs – and Congress and the new Administration work to craft a stimulus plan to revive the economy – there are women entrepreneurs and business owners finding ways to maneuver in these difficult times.
While challenges abound, many say now is the time to take even more aggressive and strategic decision to propel your business. Among their tips:
MARKET MORE
Jenny Craig founder Jenny Craig recently told Inc. Magazine that her company has beefed up marketing rather than reduce it.
“Rather than cut staff, we have gone against the conventional wisdom and advertised to bring in more business. While our competitors were hunkering down, we would spend a bit more than we had planned, which resulted in a huge competitive advantage.”
Ms. Craig and her husband founded Jenny Craig Inc. in 1982 in Melbourne, Australia. The company eventually grew to include 655 weight loss centers in four countries. In 2006, Nestle SA bought the Carlsbad-based company for $600 million.
NETWORK BROADLY AND DEEPLY
This is not the time to withdraw or isolate, but rather to strengthen existing ties in the business community while seeking out new meaningful connections.
Gail Froelicher, president of NAWBO Columbus, Ohio, and owner of Kinetic Insights, LLC, an executive and business coaching firm, said the depth of relationships is becoming even more important than the size of a business owner’s network.
As a referral-based business, she makes a point to follow up contacts with a personal phone call. “We can talk about it and get a little closer; it’s building more depth in networking relationships.”
Some of Miami’s NAWBO members now meet once a month at a Barnes & Noble for an inexpensive breakfast and coffee solely to network and brainstorm as the real estate market there has taken its toll.
With business down by about 30 percent for many entrepreneurs, each woman brings to the group her most pressing problem and together they offer solutions.
Members say such live networking - aside from the practicality- also lifts their spirits and helps them find the strength, support and inspiration to strive further with their businesses.
EMBRACE SOCIAL NETWORKING
For most company officials, connecting with peers and customers via the Internet is essential.
And in addition to e-mail, blogs and Web conferencing, there now are a number of social networking sites available and most agree that social networking is the wave of the future.
Beyond www.facebook.com, there are sites like www.linkedin.com and www.merchantcircle.com. Investigate social networking sites in your specialty as well. Another fairly new technology allows you to micro-blog with customers, employees and others in real time at www.twitter.com.
Cathy Feldman, publisher of Blue Point Books and NAWBO Santa Barbara, Calif.’s chapter president, also urges “data mining,” or going back into old files to reconnect with former customers.
By reminding former customers of previous work, and ascertaining their current needs, “You sell yourself again,” she says.
ADVERTISE FOR FREE
Refine your company’s message and keep abreast of cutting edge issues to position yourself as an expert for journalists, academics and others who can get your name into the public domain. Participation in community organizations and causes is another way your name and company can end up in the news.
Jonna Martin, president of NAWBO Greater Rochester and owner of AdvanceMe Associates, said she discovered www.helpareporter.com as a resource allowing business owners and others to see what reporters, bloggers and major news outlets are inquiring about around the country each day. The service seeks expert comment and is not intended for promotional use, however.
CUT LABOR COSTS WISELY
While you may need to cut staff at some point, carefully weigh layoffs against hefty rehiring and training costs that may eclipse those savings later. Instead, consider other ways to trim labor costs in the short term such as eliminating overtime, reducing salaries if feasible, or allowing more employees to work flexible schedules from home.
Angelika Coghlan, president of NAWBO Chicago Area and owner of Catwalk Consulting, said after 9-11 the technology consulting company discovered it could function almost entirely as a “virtual” office with employees working online from their home offices. The firm leases limited office space at a nominal fee providing a business address and a meeting room as needed.
“In this economy this is the time to look at employees, infrastructure, space, technology, databases, the whole big picture. So many people have archaic ways of doing things.”